A guide to improving customer care at all levels within an organization. It is targeted at all organizations which deal with customers, such as hotels, local authorities, and consumer services, and is illustrated throughout with cases and examples drawn from all sectors.
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Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
paperback. Condición: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Nº de ref. del artículo: rev3631547116
Cantidad disponible: 1 disponibles
Librería: Reuseabook, Gloucester, GLOS, Reino Unido
Paperback. Condición: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Nº de ref. del artículo: CHL1108996
Cantidad disponible: 1 disponibles
Librería: Hamelyn, Madrid, M, España
Condición: Very Good. : Competitive Customer Care es un libro de Laurie Young que trata sobre el servicio al cliente. Publicado en enero de 1992, este libro de bolsillo tiene 352 páginas y está editado por Croner.CCH Group Ltd. EAN: 9781855240520 Tipo: Libros Categoría: Negocios y Economía Título: Competitive Customer Care Autor: Laurie Young Idioma: en Páginas: 352 Formato: tapa blanda Año de publicación: 1992. Nº de ref. del artículo: Happ-2026-03-04-e146efec
Cantidad disponible: 1 disponibles