This paper summarizes the findings from a research project conducted by ITDG and Cranfield School of Management (Bedford, UK) into using ICTs (like the Internet or mobile telephony) to share information with people at grassroots level - "connecting the first mile".
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Surmaya Talyarkhan was knowledge sharing adviser at ITDG (now Practical Action), specializing in the field of information communication technologies for development and knowledge sharing.
David J. Grimshaw formerly Head of the New Technologies International Programme at Practical Action, is a Senior Research Fellow at the Department for International Development, and a Visiting Professor in Information and Communications Technology for Development at Royal Holloway, University of London.
Lucky Lowe is a professional manager with 20 years experience working in the UK construction and international human settlements sectors. She also worked on knowledge sharing issues as ITDG's (now Practical Action) Knowledge and Information Services Unit Manager.
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