Whether you are the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book aims to show you how to improve your profits and productivity, following the principles of the Deming management method. Dr. W. Edwards Deming, a statistician and management consultant, proposes a thorough reformation of the way managers manage. Change, Dr Deming believes, starts at the top with an informed, quality-conscious management. The book includes advice on how to achieve that level of management expertise in the author's analysis of Dr Deming's 14 points for managers and his deadly diseases of mangagement.
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Charlotte y Peter Fiell son dos autoridades en historia, teoría y crítica del diseño y han escrito más de sesenta libros sobre la materia, muchos de los cuales se han convertido en éxitos de ventas. También han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Diseño del siglo XX, El diseño industrial de la A a la Z, Scandinavian Design y Diseño del siglo XXI.
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