This revised second edition text includes updated information on quality standards - TickIt, SPICE and Bootstrap methodology. It includes mini-cases and vignettes plus a case study measuring the benefits of ISO9001 and end of chapter exercises and discussion programmes.
"Sinopsis" puede pertenecer a otra edición de este libro.
This revised second edition text includes updated information on quality standards - TickIt, SPICE and Bootstrap methodology. It includes mini-cases and vignettes plus a case study measuring the benefits of ISO9001 and end of chapter exercises and discussion programmes.
"Sobre este título" puede pertenecer a otra edición de este libro.
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