Web 2.0 technology is a hot topic at the moment, and public librarians in particular are beginning to feel the pressure to apply these tools. Indeed, Web 2.0 has the potential to transform library services, but only if the policy and strategy for those services are ready to be transformed. The author not only reviews these tools and provide practical advice and case studies on how they can be applied in the public library setting, but also recommend the policies and business cases that begin to create a new strategy for public libraries.It is particularly geared to the public library setting. It gives advice on using in conjunction or integrated with other public library services. It includes examples of best practice, and how to make a web 2.0 business case.
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Linda Berube is no stranger to using web services to transform public libraries. As a regional manager for e-services and e-procurement, she not only oversaw the distributed interoperability of library management systems, but also created and managed the implementation of a co-operative national chat service, the People's Network Enquire, in which over 100 English authorities and 500 staff participated. Enquire was voted overwhelmingly the People's Network service which added value to library service, by librarians in an independent study of the People's Network by the Tavistock Institute. Currently a policy consultant for the Legal Deposit Advisory Panel, she is an American-born and educated librarian and educator who came to the UK in 1996 on a Fulbright Fellowship. Her experience in the US ranged from administrative positions in academic engineering and law libraries to information services management in public libraries. In addition, she was a university lecturer in literature, rhetoric, and critical analysis.
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