Impact of Digital Transformation on the Development of New Business Models and Consumer Experience (Advances in Business Strategy and Competitive Advantage) - Tapa dura

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Maria Antónia Rodrigues is a senior lecturer at the business school of Polytechnic of Porto. She is a director of Bachelor in Marketing, member of the school's Scientific Council, member of the scientific committee of the International Journal of Marketing, Communication and New Media, a researcher at CEOS.PP, and SIIS Porto. She has published several papers. Her main research interests are services, consumer behavior, and business relationships. Maria Antónia Rodrigues has also professional experience in business and services.

João F. Proença is a full professor at the University of Porto and researcher at the Advance-CSG, ISEG, University of Lisbon, Portugal. He has been the Rector of the Universidade Europeia, Lisbon, Portugal, and the Dean of the Faculty of Economics, University of Porto, where he was also been in charge of relevant positions as Director of the Ph.D., MSc or BSc. He also held relevant professional positions in companies as administrator, CEO, managing director or sales manager. Furthermore, he has more than 150 papers published in several academic journals, for instance, at the Industrial Marketing Management, Journal of Service Management, Services Industry Journal, Journal of Services Marketing, or at the Journal of Business & Industrial Marketing, among many others. He also has published books, book chapters, conference papers, and opinion articles in newspapers and magazines. His research interests cover sustainability, services and B2B marketing, relationships and business networks, and the links between industry and services.