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9781793642462: Communicated Stereotypes at Work

Sinopsis

In Communicated Stereotypes at Work, the editors and contributors posit that stereotypes communicated in the workplace remain a pervasive issue due to the dichotomy between the discriminatory and functional roles that these stereotypes can play in a range of professional settings. Contributors demonstrate that while the use of stereotypes in the workplace is distasteful and exclusionary, communicating these stereotypes can also appear-on the surface-to provide a pathway toward bonding with others, giving advice, and reducing uncertainty. The result of this dichotomy is that those who communicate stereotypes in the workplace may not view this communication from themselves or others as being problematic. With an emphasis on qualitative methods and analyses, contributors deconstruct stereotypes by exploring the theoretical, empirical, and pragmatic roles they play in communication. In doing so, authors expose the underpinnings of stereotypes and why they are communicated, focus on the role all of us play in perpetuating stereotypes, and suggest alternative modes of productive discourse. Scholars of interpersonal and organizational communication, cultural studies, and sociology as well as practitioners of various professions will find this book particularly useful.

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Acerca de los autores

Anastacia Kurylo is adjunct assistant professor of communication at Brooklyn College.

Yifeng Hu is professor of communication studies at The College of New Jersey, USA.

Brian Cogan is associate professor in the Department of Communication Arts at Molloy College.

Deanna L. Fassett is department chair and professor of communication pedagogy and coordinator of the department's graduate teaching associate program at San José State University.

Howard Giles is distinguished research professor of communication at the University of California, Santa Barbara and honorary professor of psychology at The University of Queensland, Australia. He is founding editor of the Journal of Language and Social Psychology and the Journal of Asian Pacific Communication and was past president of the International Communication Association and the International Association of Language and Social Psychology. He is also director of volunteer services at the Santa Barbara Police Department where, for 15 years, he was a reserve officer (and 24/7 member of the Crisis Negotiation Response Team), and the recipient of 13 outstanding service awards (including one at the State level). His research interests encompass interpersonal and intergroup communication processes in intergenerational, police-civilian, and other intergroup settings, and he is co-editor of the two-volume Oxford Encyclopedia of Intergroup Communication (2018). His research on communication and attitudes toward law enforcement spans over a dozen nations from Mongolia to Bulgaria to Russia.

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