Changing The Conversation: The 17 Principles of Conflict Resolution - Tapa blanda

Praise for The 48 Laws of Power:

'At last, the book to help you scheme your way into the upper echelons of power. Essential rules for the new Machiavellis' Daily Express

'The year's surprise bestseller will doubtless appeal to all armchair meglomaniacs' Daily Mail

'Beguiling ... literate ... fascinating ... a wry primer for people who desperately want to be on top

You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do.

Changing the Conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp principles, it shows how you can facilitate listening and speaking, build useful dialogue and look for ways forward.

Clearly explained, and filled with real-life examples and practical exercises that allow you to test the strategies as you read, Changing the Conversation will show you how to step out of destructive patterns, discover new ways to approach problems, create useful dialogue in difficult situations, and find long-lasting solutions for conflicts.