In the CMI Checklists series - advice and guidance on getting the operational details right.
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The Chartered Management Institute (CMI) is the UK's only chartered professional body that exists to promote the highest standards in management and leadership excellence. It sets standards that others follow and its Chartered Management qualification is the hallmark of any professional manager. It has more than 90,000 members. The books in the checklist series are put together as a result of the contributions of its most experienced members.
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