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Change Manager: Careers in IT service management (BCS Guides to IT Roles) - Tapa blanda

Libro 9 de 12: BCS Guides to IT Roles

Torble, Tracey

 
9781780174648: Change Manager: Careers in IT service management (BCS Guides to IT Roles)
Tapa blanda
ISBN 10: 1780174640 ISBN 13: 9781780174648
Editorial: BCS, The Chartered Institute for IT, 2019

Sinopsis

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.

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Acerca del autor

Tracey Torble is a freelance IT service management consultant and learning designer. She has worked in a variety of organisations in the public and private sectors helping service desk, support and other staff to embrace good practice, including change management. Tracey is a member of the T level panel for Digital Support and Services.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
BCS, The Chartered Institute for IT
Año de publicación
2019
Idioma
Inglés
ISBN 10 
1780174640
ISBN 13 
9781780174648
Encuadernación
Tapa blanda
Número de páginas
150
Contacto del fabricante
no disponible
Persona responsable
gpsr@libri.de
gpsr@libri.de

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