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The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share - Tapa blanda

Dan Gingiss

 
9781631954580: The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
Tapa blanda
ISBN 10: 163195458X ISBN 13: 9781631954580
Editorial: Morgan James LLC (IPS), 2021

Sinopsis

The essential guide to making customer experience the ultimate competitive advantage.

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Acerca del autor

Dan Gingiss is an international keynote speaker and customer experience coach who teaches audiences and corporations that a remarkable customer experience can be their best sales and marketing strategy. He spent 20 years in Corporate America delighting customers while holding leadership positions at three Fortune 300 companies – McDonald’s, Discover and Humana. Dan is the author of Winning at Social Customer Care, a host of the Experience This! Show podcast, and a regular contributor to Forbes. He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. He currently resides in Buffalo Grove, IL.

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Editorial
Morgan James LLC (IPS)
Año de publicación
2021
Idioma
Inglés
ISBN 10 
163195458X
ISBN 13 
9781631954580
Encuadernación
Tapa blanda
Número de páginas
212
Contacto del fabricante
no disponible
Persona responsable
gpsr@libri.de
gpsr@libri.de

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