Business Engineering and Service Design, Second Edition, Volume I (Service Systems and Innovations in Business and Society Collection) - Tapa blanda

Barros, Oscar

 
9781631575686: Business Engineering and Service Design, Second Edition, Volume I (Service Systems and Innovations in Business and Society Collection)
Tapa blanda
ISBN 10: 1631575686 ISBN 13: 9781631575686
Editorial: Business Expert Press, 2016

Sinopsis

This book provides the foundations of BE, reviews the disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed application cases, including impressive results in private and public situations.

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Acerca del autor

Oscar Barros (PhD, U. of Wisconsin) is full professor at the Department of Industrial Engineering of the U. of Chile. He created the first group of OR in Chile and the first master in the discipline. He also developed the discipline of IS, including a master on the subject. He is now dedicated to the development of an original methodology for the design of businesses and services, including the creation of the novel and recognized master in business engineering. He also directs an applied research program applying the ideas of BE in health services, which has produced significant impacts on productivity and quality of service. He has written 12 books, with more than 100,000 copies sold, on OR, IS, IT, BP, and BE. He has also published widely in scientific journals.

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Editorial
Business Expert Press
Año de publicación
2016
Idioma
Inglés
ISBN 10 
1631575686
ISBN 13 
9781631575686
Encuadernación
Tapa blanda
Número de edición
2
Número de páginas
264
Contacto del fabricante
no disponible
Persona responsable
no disponible