The first book of its kind to offer a unique functionsapproach to managerial communication, Managerial Communicationexplores what the communication managersactually do in business across the planning, organizing,leading, and controlling functions. Focusing on theory andapplication that will help managers and future managersunderstand the practices of management communication,this book combines ideas from industry experts, popularculture, news events, and academic articles and bookswritten by leading scholars.All of the levels of communication (intrapersonal, interpersonal,group, organizational, and intercultural) play arole in managerial communication and are discussed thoroughly.The top, middle, and frontline communications inwhich managers engage are also addressed. Expoundingon theories of communication, the authors relate them tothe theories of management-such as crisis management,impression management, equity theory, and effective presentationskills. These are the skills that are invaluable tomanagement.
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Reginald L. Bell is a professor of management in the College of Business at Prairie View A&M University. He received his PhD in business education from the University of Missouri at Columbia. He has several dozen articles published in peer-reviewed journals and proceedings and is a frequent contributor to Supervision. He serves as an ad hoc reviewer for the International Journal of Business Communication and the Journal of Business and Technical Communication; he serves on the editorial review board for the Business and Professional Communication Quarterly. His research has also appeared in the Business and Professional Communication Quarterly, International Journal of Business Communication, Interdisciplinary Journal of E-Learning and Learning Objects, and several more.
Jeanette S. Martin is a Professor Emeritus in the School of Business at University of Mississippi. Martin received her EdD in Business Education from the University of Memphis. She is an active member of the Association for Business Communication and her research has appeared in the Journal of Education for Business, Journal of Business Communication, and Management Communication Quarterly.
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