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Transforming Our Image, Building Our Brand: The Education Advantage - Tapa blanda

Gross, Valerie J.

 
9781598847703: Transforming Our Image, Building Our Brand: The Education Advantage

Sinopsis

This book describes a groundbreaking concept that enables public libraries-and librarians-to become indispensable by following a "Three Pillars" educational approach, and by replacing traditional terms with powerful, intuitive, value-enhanced terminology that everyone understands.

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Acerca del autor

Valerie J. Gross, MM, MLS, JD, is president and CEO of the top-ranked Howard County Library System (HCLS) in Columbia, MD, and a passionate promoter of public libraries.

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