12: The Elements of Great Managing - Tapa dura

Gallup; Harter Ph.D., James K.

 
9781595629982: 12: The Elements of Great Managing
Tapa dura
ISBN 10: 159562998X ISBN 13: 9781595629982
Editorial: Gallup Press, 2006

Sinopsis

Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions.

More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules.

12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics.

Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

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Acerca del autor

Gallup is a global analytics and advice firm that helps leaders and organizations solve their most pressing problems.

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Editorial
Gallup Press
Año de publicación
2006
Idioma
Inglés
ISBN 10 
159562998X
ISBN 13 
9781595629982
Encuadernación
Tapa dura
Número de edición
1
Número de páginas
280
Contacto del fabricante
no disponible
Persona responsable
Mare Nostrum Group B.V.
gpsr@mare-nostrum.co.uk

Doelen 72
Breda
4831 GR
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