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Damage Control: Why Everything You Know About Crisis Management Is Wrong - Tapa dura

Dezenhall, Eric; Weber, John

 
9781591841548: Damage Control: Why Everything You Know About Crisis Management Is Wrong

Sinopsis

A straight-shooting guide to crisis management challenges popular practices to counsel professionals on how to recognize a genuine crisis, deflect criticism, and draw on the examples of effective case studies.

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Acerca del autor

Eric Dezenhall is the founder and CEO of Dezenhall Resources, one of the nationÂ’s leading crisis management firms. He represents many clients in industries such as consumer products, entertainment, law enforcement, health care, and pharmaceuticals.
John Weber is the president of Dezenhall Resources.

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