Working Knowledge: How Organizations Manage What They Know - Tapa blanda

Davenport, Thomas H.; Prusak, Laurence

 
9781578513017: Working Knowledge: How Organizations Manage What They Know
Tapa blanda
ISBN 10: 1578513014 ISBN 13: 9781578513017
Editorial: Harvard Business Review Press, 2000

Sinopsis

This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Thomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business. He is the author of the worldwide bestseller, Process Innovation (HBS Press, 1993) and Mission Critical (HBS Press, 2000). Laurence Prusak is a managing principal of the IBM Consulting Group in Boston and the worldwide competency leader in knowledge management for IBM. He formerly was a researcher/consultant at Ernst & Young and Mercer Management Consulting.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Harvard Business Review Press
Año de publicación
2000
Idioma
Inglés
ISBN 10 
1578513014
ISBN 13 
9781578513017
Encuadernación
Tapa blanda
Número de páginas
224
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9780875846552: Working Knowledge: How Organizations Manage What They Know

Edición Destacada

ISBN 10:  0875846556 ISBN 13:  9780875846552
Editorial: Harvard Business Review Press, 1998
Tapa dura