Book by Ellen Gottesdiener
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How to Use The Software Requirements Memory JoggerTM The Software Requirements Memory Jogger™ is a quick reference guide for you to use on the job or as a supplement to your training. It is designed to facilitate communication between business and technical teams as they define requirements for software projects. It includes the tools, techniques, and models team members will use to elicit, analyze, specify, validate, and manage their software requirements. The book also contains a case study example, set off on a blue background, to show you how to use these tools, techniques, and models in each step of the process.Not sure what tool, technique, or model to use? Just refer to the User Requirements Model Roadmap in Chapter 4 to direct your efforts. Then refer to the "What Tools and Techniques Will I Use?" chart at the beginning of each chapter to guide you through the process of defining the requirements.Because many of the terms in this book may not be defined by readers in exactly the same way, we have included a glossary as one of the book's appendices, to ensure that all readers "speak the same language." The terms that are included in the glossary are shown in blue italics the first time they appear in the text, to let you know that the term is defined in the back of the book.You will also find a list of references and resources in the back of the book, in case you want to further your understanding of the tools and concepts in this Memory Jogger™. This list is not meant to be all-inclusive, but it does include the resources that the author felt would be the most helpful to the reader at the time of publication.We hope that you will find this book to be an invaluable tool that you will use often as you define, develop, and manage your requirements.Contents Acknowledgments ..iii Publisher's Note iv How to Use The Software Requirements Memory Jogger™ v 1. Overview of Software Requirements 1 2. Setting the Stage for Requirements Development 27 · Vision Statement · Glossary · Requirements Risk Mitigation Strategy 3. Elicit the Requirements 43 · Requirements Source List · Stakeholder Cate-gories · Stakeholder Profiles · Interviews with Stakeholders · Facilitated Workshops · Explora-tory Prototypes · Focus Groups · Observation · User Task Analysis · Existing Documentation Study · Surveys · Stakeholder Elicitation Plan 4. Analyze the Requirements 109 · Relationship Map · Process Map · Context Dia-gram · Event-Response Table · Business Policies · Actor Table · Use Cases · Dialog Map · Data Model · State Diagram · Business Rules · Good Modeling Practices · Prioritized Requirements 5. Specify the Requirements 231 · User Requirements Document · Software Requirements Specification Document 6. Validate the Requirements 261 · Peer Review · User Acceptance Tests · Model Validation · Operational Prototype 7. Manage the Requirements 281 · Change Control Policies and Procedures · Re-quirements Attributes · Requirements Trace Matrices 8. Adapting Requirements Practices to Projects 295 · Project Types · Change-Driven vs. Risk-Driven Projects Appendices 311 · References, Bibliography, and Additional Resources · Analysis Models · Verbs and Phrases to Use in Requirements Models · Software Requirements Specification Inspection Checklist · Quality Attributes and Their Metrics · Ambiguous Words and Phrases to Avoid When Describing Quality At-tributes · Questions for Requirements Retro-spectives · Glossary
Publisher’s Note Currently, about two-thirds of all software projects undertaken fail to deliver what the customers and users want in a timely, cost-effective way, resulting in billions of dollars lost annually. One of the main reasons that these projects fail is because the teams convened fail to adequately define the software requirements early in the development process. When businesspeople and technical people sit down together to develop new software or to replace existing software, they often find that they have trouble expressing these needs in a way that other team members can understand. Our goal in creating The Software Requirements Memory Jogger™ is to provide a resource that analysts, workshop facilitators, project managers, software developers, and business managers can use to communicate their needs and create a shared understanding when talking about software requirements. This book provides the tools, techniques, and models that team members need to remove barriers to communication and help them achieve their goals. This practical, user-friendly resource is a must for each member of the team and for every employee whose work affects or is affected by the software development process, because it simplifies the process of defining, developing, and managing software requirements. This book will help provide the information that employees and team members need to successfully communicate about and create software that meets the demands of customers and stakeholders. We believe that the insights and information in this book create a valuable resource that allows teams to attain the highest product quality and reach their performance goals. We hope you will agree.Dan Picard Project Leader GOAL/QPC
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