An exceptionally thorough treatment of quality, this bestselling text provides practical instruction for students as well as for those responsible for quality implementation and management. The authors address reliability against the backdrop of increasing litigation in the area of product performance. Complete chapters provide a historical perspective for Six Sigma and discuss the concepts of service excellence within healthcare organizations. The authors also provide an expanded analysis of process quality management and quality function deployment, parameters for customer satisfaction, ways to organize for TQM, and the use of control charts to account for variables.
"Sinopsis" puede pertenecer a otra edición de este libro.
Vincent K. Omachonu, Joel E. Ross
"Sobre este título" puede pertenecer a otra edición de este libro.
Librería: One Planet Books, Columbia, MO, Estados Unidos de America
hardcover. Condición: Good. 3rd Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. Ships same or next business day.� UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Nº de ref. del artículo: 000643836U
Cantidad disponible: Más de 20 disponibles
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Condición: Good. 3rd Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: GRP102683553
Cantidad disponible: 1 disponibles
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Condición: Good. 3rd Edition. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 5290243-6
Cantidad disponible: 1 disponibles
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Hardcover. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G1574443267I5N00
Cantidad disponible: 1 disponibles
Librería: Gate City Books, GREENSBORO, NC, Estados Unidos de America
Condición: good. USED book in GOOD condition. Great binding, pages and cover show normal signs of wear from use. Nº de ref. del artículo: GCM.27B4
Cantidad disponible: 1 disponibles
Librería: Better World Books Ltd, Dunfermline, Reino Unido
Condición: Very Good. 3rd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: 11290137-6
Cantidad disponible: 1 disponibles
Librería: Better World Books Ltd, Dunfermline, Reino Unido
Condición: Good. 3rd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: GRP102683553
Cantidad disponible: 1 disponibles
Librería: Romtrade Corp., STERLING HEIGHTS, MI, Estados Unidos de America
Condición: New. Brand New. Soft Cover International Edition. Different ISBN and Cover Image. Priced lower than the standard editions which is usually intended to make them more affordable for students abroad. The core content of the book is generally the same as the standard edition. The country selling restrictions may be printed on the book but is no problem for the self-use. This Item maybe shipped from US or any other country as we have multiple locations worldwide. Nº de ref. del artículo: ABNR-5935
Cantidad disponible: 1 disponibles
Librería: Textbooks_Source, Columbia, MO, Estados Unidos de America
hardcover. Condición: Good. 3rd Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Nº de ref. del artículo: 000643836U
Cantidad disponible: Más de 20 disponibles
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
Condición: As New. Unread book in perfect condition. Nº de ref. del artículo: 1638374
Cantidad disponible: 1 disponibles