Continual Improvement in Government Tools and Methods (St Lucie) - Tapa blanda

Libro 2 de 7: St Lucie

Koehler, Jerry W.

 
9781574440171: Continual Improvement in Government Tools and Methods (St Lucie)
Tapa blanda
ISBN 10: 1574440179 ISBN 13: 9781574440171
Editorial: Routledge, 1996

Sinopsis

Key to the success of quality implementation is the understandingteam members have of the process and the tools to be used. Continual Improvement in Government: Tools and Methods was designed to provide users with a complete description and practical examples of these tools and viable techniques that will benefit teams. This book examines the four most popular tools: flowcharting; cause and effect diagrams; Pareto charts; and histograms-and shows how to apply them in the public service sector. To improve processes requires effective decision-making and effective decision-making begins with accurate data. Koehler and Pankowski dispel the myths and fears of data collection and analysis. In a step-by-step approach, they lead you through the very heart of Quality Management...DATA. Continual Improvement in Government: Tools and Methods provides an understandable format that explains the importance of data, the differences in the quality of data, why it is collected, and how it is used.

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Acerca del autor

Jerry W. Koehler

De la contraportada

If you want to improve processes, effective decision-making is a necessity. Many team leaders and most team members don't have a good understanding of how the quality process works. Key to the success of quality implementation is the understanding team leaders and members have of the process and the tools to be used. Full of practical examples, Continual Improvement in Government is designed to provide users with a complete and definitive description of the tools and viable techniques most beneficial in decision-making, including flowcharts, cause and effect diagrams, control charts, histograms, and benchmarking. Make the most of the people closest to any process - they understand it best. Give them the guidance to make the most of data in order to enhance decision-making. Dispel the myths and fears of data collection and analysis. Let this book be your guide to continual improvement in government.

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Editorial
Routledge
Año de publicación
1996
Idioma
Inglés
ISBN 10 
1574440179
ISBN 13 
9781574440171
Encuadernación
Tapa blanda
Número de edición
1
Número de páginas
160
Contacto del fabricante
Taylor and Francis, GPSR Taylor and Francis
gpsr@taylorandfrancis.com

Taylor & Francis Verlag GmbH, Kaufingerstraße 24
München
80331
Alemania

Otras ediciones populares con el mismo título

9781138430686: Continual Improvement in Government Tools and Methods

Edición Destacada

ISBN 10:  1138430684 ISBN 13:  9781138430686
Editorial: Routledge, 2017
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