Sinopsis
Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? And the future is sure to bring additional advances. In this forward-looking volume, the world's foremost reference experts including David Lankes, Marie Radford, Eileen Abels, and Sharon Morris guide librarians through new training and staffing models, look at these models' performance standards and evaluation tools, offer advice for serving new audiences, and help build collaborations and networks for reference service. In addition, the chapters - all updated and expanded versions of the conference presentations - explore digital projects, management, service to teens, wireless mobile technology, interpersonal communication, and more.
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Críticas
"Recommended for any librarian involved in the world of reference... virtual or otherwise." "Overall, the strengths of this book are its practicality and the wide variety of contexts and issues discussed." "I found some chapters of this book compulsive reading.... If you wanted to read a book on digital reference services ... this could certainly be the one to choose."
Reseña del editor
Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? And the future is sure to bring additional advances. In this forward-looking volume, the world's foremost reference experts including David Lankes, Marie Radford, Eileen Abels, and Sharon Morris guide librarians through new training and staffing models, look at these models' performance standards and evaluation tools, offer advice for serving new audiences, and help build collaborations and networks for reference service. In addition, the chapters - all updated and expanded versions of the conference presentations - explore digital projects, management, service to teens, wireless mobile technology, interpersonal communication, and more.
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The Virtual Reference Desk : Creating a Reference Future
Publicado por
Wiley & Sons, Limited, John, 2008
ISBN 10: 1555705553
ISBN 13: 9781555705558
Antiguo o usado
Tapa blanda
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 58151063-6
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EUR 57,69
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Se envía dentro de Estados Unidos de America
Se envía dentro de Estados Unidos de America
Cantidad disponible: 1 disponibles