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Starting and Operating Live Virtual Reference Services: A How-to-do-it Manual for Librarians: No. 118 - Tapa blanda
Sinopsis
The minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service: preparation and planning; selecting software; deciding on staffing patterns; training reference personnel; marketing your live virtual reference desk; and evaluating effectiveness. The authors identify five service models: basic; homegrown; advanced; collaborative; and corporate, and provide strategies and tips for each. Loaded with graphics, checklists and examples, this manual combines contemporary theory with the best examples of practical applications.
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Críticas
"A helpful overview for any librarian or manager thinking about implementing live virtual reference."
Reseña del editor
The minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service: preparation and planning; selecting software; deciding on staffing patterns; training reference personnel; marketing your live virtual reference desk; and evaluating effectiveness. The authors identify five service models: basic; homegrown; advanced; collaborative; and corporate, and provide strategies and tips for each. Loaded with graphics, checklists and examples, this manual combines contemporary theory with the best examples of practical applications.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Starting and Operating Live Virtual Reference Services: A How-To-Do-It Manual for Librarians
Publicado por
Neal Schuman Pub, 2002
ISBN 10: 1555704441
ISBN 13: 9781555704445
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Librería: Zoom Books East, Glendale Heights, IL, Estados Unidos de America
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Starting and Operating Live Virtual Reference Services : A How-to-Do-It Manual for Librarians
Publicado por
Neal-Schuman Publishers, Incorporated, 2002
ISBN 10: 1555704441
ISBN 13: 9781555704445
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
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Condición: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 57754936-6
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Starting and Operating Live Virtual Reference Services: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
Librería: SHIMEDIA, Brooklyn, NY, Estados Unidos de America
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