TQ Manager: A Practical Guide for Managing in a Total Quality Organization (Jossey Bass Business & Management Series) - Tapa dura

Schmidt, Warren H.; Finnigan, Jerome P.

 
9781555425593: TQ Manager: A Practical Guide for Managing in a Total Quality Organization (Jossey Bass Business & Management Series)

Sinopsis

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

De la contraportada

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas."The down-to-earth guide on transforming companies to total quality management! TQManager offers practical hands-on advice and an invaluable self-assessment tool for every manager who must lead the change to total quality."--Bill Wiggenhorn, president, Motorola University

De la solapa interior

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

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Otras ediciones populares con el mismo título

9780608257068: Tqmanager: A Practical Guide for Managing in a Total Quality Organization (Jossey-Bass Management Series)

Edición Destacada

ISBN 10:  0608257060 ISBN 13:  9780608257068
Editorial: Proquest/Csa Journal Div, 1993
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