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The Race Without a Finish Line: America's Quest for Total Quality: Implementing the Integrative Organization (Jossey Bass Business & Management Series) - Tapa dura

Schmidt, Warren H.; Finnigan, Jerome P.

 
9781555424626: The Race Without a Finish Line: America's Quest for Total Quality: Implementing the Integrative Organization (Jossey Bass Business & Management Series)
Tapa dura
ISBN 10: 1555424627 ISBN 13: 9781555424626
Editorial: Jossey-Bass, 1992

Sinopsis

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

De la contraportada

"An excellent primer on the most important subject for American business in the 1990's--training its people."--James Flannigan, business columnist, Los Angeles TimesBased on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. This complete guide for implementing total quality management (TQM) in all organizations offers lessons learned by leading TQM companies to help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

De la solapa interior

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Jossey-Bass
Año de publicación
1992
Idioma
Inglés
ISBN 10 
1555424627
ISBN 13 
9781555424626
Encuadernación
Tapa dura
Número de páginas
431
Contacto del fabricante
no disponible
Persona responsable
no disponible