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Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive - Tapa dura

Minton, Charles Ryan; Minton, Ryan

 
9781544512082: Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive
Tapa dura
ISBN 10: 1544512082 ISBN 13: 9781544512082
Editorial: Lioncrest Publishing, 2018

Sinopsis

By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out.

 

In Thanks for Coming In Today, Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron’s experience memorable.

 

With this book, you’ll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased-and so will you.

"Sinopsis" puede pertenecer a otra edición de este libro.

Editorial
Lioncrest Publishing
Año de publicación
2018
Idioma
Inglés
ISBN 10 
1544512082
ISBN 13 
9781544512082
Encuadernación
Tapa dura
Número de páginas
156
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9781544512075: Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

Edición Destacada

ISBN 10:  1544512074 ISBN 13:  9781544512075
Editorial: Lioncrest Publishing, 2018
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