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Hospitality Information Technology: Learning How to Use It - Tapa blanda

Collins, Galen R.; Cobanoglu, Cihan; Bilgihan, Anil; Berezina, Ekaterina

 
9781524917852: Hospitality Information Technology: Learning How to Use It
Tapa blanda
ISBN 10: 1524917850 ISBN 13: 9781524917852
Editorial: Kendall/Hunt Publishing Co ,U.S., 2017

Sinopsis

The hospitality industry is quickly becoming automated, leading to greater efficiency, better customer service, and ultimately, increased profits. As a result, it is imperative that a person entering the hospitality business be familiar with the technology propelling it forward. Hospitality Information Technology: Learning How to Use It is designed to meet that challenge.

  • This enhanced learning package includes a textbook with access to a NEW companion GRL website that provides instructor resources and valuable learning tools to reinforce comprehension of course materials. Hospitality Information Technology starts with the basics of computer information systems, and then goes further into details about how these systems work in various areas of the hospitality industry. Topics include:
    • Property Management Systems reservations and registrations, room status and housekeeping, room keys, accounting, sales, and in-room technology.
    • Restaurant Management Systems guest checks, credit cards, restaurant-wide communication, inventory control, and menu management.
    • Data mining, the Internet, and support for sales and marketing.
    • Information processing, software and hardware options, network management, computer security, and system failures.

    The NEW integrated GRL website includes a variety of instructor resources and fun activities including quizzes, Chapter review questions, test banks, assignments, flash cards on key terms, PowerPoint presentations, tutorials, videos, links to articles, an interactive glossary, and much more.
  • Students and industry professionals will be exposed to the computer applications that make hospitality businesses run smoothly, how they work, and how they should be managed to optimize system performance and maximize revenue.

    • "Sinopsis" puede pertenecer a otra edición de este libro.

    Editorial
    Kendall/Hunt Publishing Co ,U.S.
    Año de publicación
    2017
    Idioma
    Inglés
    ISBN 10 
    1524917850
    ISBN 13 
    9781524917852
    Encuadernación
    Tapa blanda
    Número de páginas
    277
    Contacto del fabricante
    no disponible
    Persona responsable
    no disponible