Quality Management Implementation in Higher Education: Practices, Models, and Case Studies (Advances in Higher Education and Professional Development (AHEPD)) - Tapa dura

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Michael Sony is at present Faculty at Namibia University of Science & Technology, Windhoek, Namibia. He received the PhD Degree from Goa University, India in the year 2015. He holds a Master of Engineering in Industrial Engineering from Goa University. He was a University topper in the year 2008 at the Master of Engineering with a Distinction. He is also a certified Energy Manager and Energy Auditor, from Bureau of Energy Efficiency India, Lean Six Sigma Black Belt, TPM. He has Industrial Experience in Goa Electricity Department, Government of Goa, India etc. He also has consulting experience in the area of quality management in various multinationals in India. He was to his credit more than 35 international journal articles, 10 conference papers, two books and has guided students at Bachelor and Master of Engineering & Master of Business Administration. His research interest includes Quality Management, Industry 4.0, Productions & Operations Management.

Neeta Baporikar is Professor (Management) at Harold Pupkewitz Graduate School of Business (HP-GSB), Namibia University of Science and Technology, Namibia. Prior to this, she was Head-Scientific Research with Ministry of Higher Education CAS-Salalah, Sultanate of Oman, Professor (Strategic Management and Entrepreneurship) at IIIT Pune and BITS India. With more than a decade of experience in industry, consultancy, and training, she made a lateral switch to research and academics in 1995. Prof. Baporikar holds D.Sc. (Management Studies) USA, PhD in Management, University of Pune INDIA with MBA (Distinction) and Law (Hons.) degrees. Apart from this, she is also an external reviewer, Oman Academic Accreditation Authority, Accredited Management Teacher, Qualified Trainer, Doctoral Guide and Board Member of Academics and Advisory Committee in accredited B-Schools. She has to her credit many conferred doctorates, and is international and editorial advisory board member and reviewer for Emerald, IGI Global, and Inderscience refereed journals. She published numerous refereed research papers, and authored books in the areas of entrepreneurship, strategy, management, and higher education.