Communication: Purpose, Process, Practice (Interact) - Tapa blanda

Sinopsis

In work situations it is quite common to encounter a communication breakdown. This might result in miscommunication or misunderstanding. A breakdown in communication means loss of time, energy, money and can also seriously damage a person’s relationship with his/her boss, colleagues, or clients. To avoid a breakdown in communication, we should try to systematically analyse our communication. This book illustrate the process of analysis and trouble-shooting to resolve a communication breakdown.

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