Artículos relacionados a Call Center Fundamentals: Workforce Management: Third...
Sinopsis
The second edition of this popular ebook contains updated information, better format, and answer keys to the activities. It also presents new chapters focusing on non- voice accounts and problem solving techniques to various problems in managing workforce. _How to determine your agents per day and per hour? _Is getting 100% service level a good idea? _How can you improve your sales or collections with workforce management?
"Sinopsis" puede pertenecer a otra edición de este libro.
Reseña del editor
The second edition of this popular ebook contains updated information, better format, and answer keys to the activities. It also presents new chapters focusing on non- voice accounts and problem solving techniques to various problems in managing workforce. _How to determine your agents per day and per hour? _Is getting 100% service level a good idea? _How can you improve your sales or collections with workforce management?
"Sobre este título" puede pertenecer a otra edición de este libro.
Comprar nuevo
Ver este artículo
EUR 19,22
EUR 11,53 gastos de envío desde Reino Unido a España
Destinos, gastos y plazos de envíoResultados de la búsqueda para Call Center Fundamentals: Workforce Management: Third...
Imagen de archivo
Call Center Fundamentals: Workforce Management: Third Edition
Publicado por
Independently published, 2015
ISBN 10: 1520267460
ISBN 13: 9781520267463
Nuevo
Paperback
Librería: Revaluation Books, Exeter, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Brand New. 46 pages. 11.00x8.50x0.11 inches. In Stock. Nº de ref. del artículo: zk1520267460
Cantidad disponible: 1 disponibles