A manual, with probing questions to work through, to help you gather and understand the information your need about your business and your customers.
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A manual, with probing questions to work through, to help you gather and understand the information your need about your business and your customers.
A manual for creating change, COMPLEXITY provides tools that have been used in organisations, large and small, around the world to enable leaders and managers to transform their business. Unlike most business books that specialise in a topic and then generalise for application to your business, this manual is specific to your organisation. The manual guides managers through a process of generating relevant management data about their actual business and then provides a guide as to how this can be used to design and manage their own competitive advantage for a profitable and sustainable future, starting from where their business is now. This is not a one-size-fits-all approach. This is a manual that generates data about where your business is now and where it could or needs to be. These diagnostics have been used over many years in many organisations with transformative and positive results. The aim of the manual is to help leaders to get the best from their organisation through determining a differentiated, sustainable and successful strategy specific to their organisation. The manual is designed to help leaders see their business as a consultant would, understand the complex environment in which they operate and develop alternative strategies on how their business can compete in markets they can identify and decide to contest using their specific knowledge of their organisation to set their own strategy for a successful and sustainable business. The tools in this manual have been used by leaders or organisations in many sectors, including government and not-for-profit organisations with some quite remarkable results.
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