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Welcoming Your Chinese Guests: A Practical Guide for Hospitality and Tourism - Tapa blanda

Management, Multicultural Marketing And

 
9781497434646: Welcoming Your Chinese Guests: A Practical Guide for Hospitality and Tourism
Tapa blanda
ISBN 10: 1497434645 ISBN 13: 9781497434646
Editorial: CreateSpace Independent Publishing Platform, 2014

Sinopsis

China has already taken the place of Japan and become the No.1 outbound tourism market. According to World Travel Organization, there will be 100 million Chinese traveling abroad in 2020. As a tourism and hospitality industry executive, do you want to gain more knowledge on how to welcome your Chinese guests? In the seven modules of this course, you will follow a simple, easy-to-understand learning system that contains scenario analyses discussions, tips and suggestions. Each module has a short quiz to help you consolidate your knowledge on each component of the course. Topics covered include: building a positive first impression with Chinese visitors; suggestions for Sales and Marketing, for the Front Office and Concierge; Tour Desk and Bell Desk; and Food and Beverage. The course is developed by Multicultural Marketing and Management (MMM). MMM is a multi-award-winning, full-service marketing agency, with 20 years experience in Australia and specialises in non-English communication. MMM is an accredited tourism business in Australia. Other books by MMM: Chopsticks Culture Welcoming Your Indian Guests

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

China has already taken the place of Japan and become the No.1 outbound tourism market. According to World Travel Organization, there will be 100 million Chinese traveling abroad in 2020. As a tourism and hospitality industry executive, do you want to gain more knowledge on how to welcome your Chinese guests? In the seven modules of this course, you will follow a simple, easy-to-understand learning system that contains scenario analyses discussions, tips and suggestions. Each module has a short quiz to help you consolidate your knowledge on each component of the course. Topics covered include: building a positive first impression with Chinese visitors; suggestions for Sales and Marketing, for the Front Office and Concierge; Tour Desk and Bell Desk; and Food and Beverage. The course is developed by Multicultural Marketing and Management (MMM). MMM is a multi-award-winning, full-service marketing agency, with 20 years experience in Australia and specialises in non-English communication. MMM is an accredited tourism business in Australia. Other books by MMM: Chopsticks Culture Welcoming Your Indian Guests

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
CreateSpace Independent Publishing Platform
Año de publicación
2014
Idioma
Inglés
ISBN 10 
1497434645
ISBN 13 
9781497434646
Encuadernación
Tapa blanda
Número de edición
1
Número de páginas
96
Editor
Wong Jessie
Contacto del fabricante
Manufactured by Amazon on behalf of the author
https://www.amazon.es/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
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