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Sinopsis
Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication.
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Acerca del autor
Anni K. Reinking, EdD is a research, author, and consultant. Dr. Reinking focuses on creating equitable learning environments by working with schools and organizations around the country focused on Diversity, Equity, Inclusion, Access, and Belonging (DEIA/B).
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Difficult Conversations: A Toolkit for Educators in Handling Real-Life Situations
Publicado por
Bloomsbury Publishing Plc, 2019
ISBN 10: 1475845855
ISBN 13: 9781475845853
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication. Nº de ref. del artículo: 00109241403
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Difficult Conversations: A Toolkit for Educators in Handling Real-Life Situations
Publicado por
Bloomsbury Publishing Plc, 2019
ISBN 10: 1475845855
ISBN 13: 9781475845853
Antiguo o usado
Paperback
Librería: World of Books Inc, Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Paperback. Condición: Good. Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication. Nº de ref. del artículo: CIN1475845855G
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Difficult Conversations
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Rowman & Littlefield, 2019
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Difficult Conversations: A Toolkit for Educators in Handling Real-Life Situations
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Rowman & Littlefield Publishers, 2019
ISBN 10: 1475845855
ISBN 13: 9781475845853
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Difficult Conversations : A Toolkit for Educators in Handling Real-life Situations
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Rowman & Littlefield, 2019
ISBN 10: 1475845855
ISBN 13: 9781475845853
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Difficult Conversations: A Toolkit for Educators in Handling Real-Life Situations (Paperback or Softback)
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ISBN 10: 1475845855
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Difficult Conversations : A Toolkit for Educators in Handling Real-life Situations
Publicado por
Rowman & Littlefield, 2019
ISBN 10: 1475845855
ISBN 13: 9781475845853
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Tapa blanda
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Difficult Conversations
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Bloomsbury Publishing Plc, US, 2019
ISBN 10: 1475845855
ISBN 13: 9781475845853
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Librería: Rarewaves.com USA, London, LONDO, Reino Unido
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Paperback. Condición: New. Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication. Nº de ref. del artículo: LU-9781475845853
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Difficult Conversations
Publicado por
Rowman and Littlefield Publishers, 2019
ISBN 10: 1475845855
ISBN 13: 9781475845853
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