Delivering Happiness: A Path to Profits, Passion and Purpose - Tapa blanda

Hsieh, Tony

 
9781455508907: Delivering Happiness: A Path to Profits, Passion and Purpose
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ISBN 10: 145550890X ISBN 13: 9781455508907
Editorial: Grand Central Publishing, 2010

Sinopsis

- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .

Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

#1 New York Times and Wall Street Journal bestseller

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Grand Central Publishing
Año de publicación
2010
Idioma
Inglés
ISBN 10 
145550890X
ISBN 13 
9781455508907
Encuadernación
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Número de páginas
289
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9788417209308: Delivering Happiness - ¨como Hacer Felices A Tus Empleados Y Duplicar Tus Beneficios? (SIN COLECCION)

Edición Destacada

ISBN 10:  8417209301 ISBN 13:  9788417209308
Editorial: Profit editorial, 2018
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