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Sinopsis
Proposes a theory and case studies on repairing a damaged or threatened image or reputation.
In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. Accounts, Excuses, and Apologies describes the image-repair strategies that may be used to help defuse these threats.
The Third Edition of this classic book builds on theories for rehabilitating a damaged reputation by adding two new forms of denial: straw denial (appearing to deny an accusation by sidestepping it) and deflecting attention (trying to get the audience to focus on something other than the accusations against you). Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). The book's case studies include current instances of reputation repair, including Vladimir Putin on Ukraine and President Joe Biden on Afghanistan; Southwest Airlines on flight cancellations; Kobe Bryant on accusations of rape; and Donald Trump on the January 6 hearings.
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Acerca del autor
William L. Benoit is Distinguished Professor at the University of Alabama, Birmingham. He is the author of many books, including (with Pamela J. Benoit) Persuasive Messages: The Process of Influence.
"Sobre este título" puede pertenecer a otra edición de este libro.
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Accounts, Excuses, and Apologies
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State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Accounts, Excuses, and Apologies
Publicado por
State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
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HRD. Condición: New. New Book. Shipped from UK. Established seller since 2000. Nº de ref. del artículo: CW-9781438496078
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Accounts, Excuses, and Apologies
Publicado por
State University of New York Press, US, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Librería: Rarewaves.com UK, London, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardback. Condición: New. Third Edition. Proposes a theory and case studies on repairing a damaged or threatened image or reputation.In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. Accounts, Excuses, and Apologies describes the image-repair strategies that may be used to help defuse these threats.The Third Edition of this classic book builds on theories for rehabilitating a damaged reputation by adding two new forms of denial: straw denial (appearing to deny an accusation by sidestepping it) and deflecting attention (trying to get the audience to focus on something other than the accusations against you). Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). The book's case studies include current instances of reputation repair, including Vladimir Putin on Ukraine and President Joe Biden on Afghanistan; Southwest Airlines on flight cancellations; Kobe Bryant on accusations of rape; and Donald Trump on the January 6 hearings. Nº de ref. del artículo: LU-9781438496078
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Accounts, Excuses, and Apologies : Image Repair Theory Extended
Publicado por
State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Accounts, Excuses, and Apologies
Publicado por
State University of New York Press, US, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
Nuevo
Tapa dura
Librería: Rarewaves.com USA, London, LONDO, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Hardback. Condición: New. Third Edition. Proposes a theory and case studies on repairing a damaged or threatened image or reputation.In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. Accounts, Excuses, and Apologies describes the image-repair strategies that may be used to help defuse these threats.The Third Edition of this classic book builds on theories for rehabilitating a damaged reputation by adding two new forms of denial: straw denial (appearing to deny an accusation by sidestepping it) and deflecting attention (trying to get the audience to focus on something other than the accusations against you). Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). The book's case studies include current instances of reputation repair, including Vladimir Putin on Ukraine and President Joe Biden on Afghanistan; Southwest Airlines on flight cancellations; Kobe Bryant on accusations of rape; and Donald Trump on the January 6 hearings. Nº de ref. del artículo: LU-9781438496078
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Accounts, Excuses, and Apologies : Image Repair Theory Extended
Publicado por
State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Accounts, Excuses, and Apologies : Image Repair Theory Extended
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State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Accounts, Excuses, and Apologies : Image Repair Theory Extended
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State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Accounts, Excuses, and Apologies: Image Repair Theory Extended
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State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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Accounts, Excuses, and Apologies, Third Edition: Image Repair Theory Extended
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State University of New York Press, 2024
ISBN 10: 1438496079
ISBN 13: 9781438496078
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