Calming Upset Customers (Crisp Fifty Minute Series) - Tapa blanda

Morgan, Rebecca

 
9781426018343: Calming Upset Customers (Crisp Fifty Minute Series)
Tapa blanda
ISBN 10: 1426018347 ISBN 13: 9781426018343
Editorial: CRiSP, 2009

Sinopsis

When a customer is upset with your company, you have an opportunity. You can ?become the company,? defuse the situation, win the customer over, and ensure continued business. That's a lot. But anyone can learn the skills that are necessary. There is no single technique for every customer, but the collection of skills outlined here will work in any industry.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

When a customer is upset with your company, you have an opportunity. You can ?become the company,? defuse the situation, win the customer over, and ensure continued business. That's a lot. But anyone can learn the skills that are necessary. There is no single technique for every customer, but the collection of skills outlined here will work in any industry.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
CRiSP
Año de publicación
2009
Idioma
Inglés
ISBN 10 
1426018347
ISBN 13 
9781426018343
Encuadernación
Tapa blanda
Número de edición
4
Número de páginas
86
Contacto del fabricante
no disponible
Persona responsable
no disponible

Otras ediciones populares con el mismo título

9781560526698: Calming Upset Customers: Staying Effective During Unpleasant Situations (Fifty-minute Series)

Edición Destacada

ISBN 10:  1560526696 ISBN 13:  9781560526698
Editorial: Crisp Publications Inc, 2002
Tapa blanda