Designing Health Care: Using Operations Management to Improve Performance and Delivery - Tapa dura

Bohmer, Richard M. J.

 
9781422175606: Designing Health Care: Using Operations Management to Improve Performance and Delivery
Tapa dura
ISBN 10: 142217560X ISBN 13: 9781422175606
Editorial: Harvard Business Review Press, 2009

Sinopsis

Today's health-care providers face growing criticism from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't address the underlying questions: Why have costs risen in the first place? And how can we improve the quality and affordability of care? In Designing Care, Harvard Business School professor Richard Bohmer argues that these fundamental questions must be answered. A medical doctor himself, Bohmer explains that health-care professionals are tasked with providing two very different types of care--sequential and iterative. With sequential care, a patient can be quickly diagnosed and given predictable, reliable, and low-cost care. But in the case of iterative care, a patient's condition is unknown, and tremendous resources may be required for diagnosis and treatment, often with uncertain outcomes. Bohmer shows that to reduce costs and manage care effectively, sequential and iterative care situations require different management systems. Through stories and cases drawn from years in the field, he reveals how health-care providers can successfully manage both modes. To do so, they must reevaluate traditional roles and embrace continuous learning across the organization. The benefits of this operational redesign? The predictable, responsive, and lower-cost care today's health-care leaders--and patients--seek.

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Acerca del autor

Richard Bohmer is a physician and the MBA Class of 1973 Senior Lecturer of Business Administration at the Harvard Business School in the Technology and Operations (TOM) unit.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Harvard Business Review Press
Año de publicación
2009
Idioma
Inglés
ISBN 10 
142217560X
ISBN 13 
9781422175606
Encuadernación
Tapa dura
Número de edición
1
Número de páginas
288
Contacto del fabricante
no disponible
Persona responsable
no disponible