The Business Value of IT: Managing Risks, Optimizing Performance and Measuring Results - Tapa dura

Harris, Michael D. S.; Herron, David; Iwanicki, Stasia

 
9781420064742: The Business Value of IT: Managing Risks, Optimizing Performance and Measuring Results
Tapa dura
ISBN 10: 1420064746 ISBN 13: 9781420064742
Editorial: Auerbach Publications, 2008

Sinopsis

In order to maximize IT resources and justify IT expenditures, CIO’s and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results solves this problem by providing practical answers to these questions:

  • What does IT contribute to the business?
  • Why should we care about IT governance?
  • How can we best measure IT performance?
  • How do we mitigate the risks associated with change?

Leading consultants Michael D. Harris, David E. Herron, and Stasia Iwanicki share their real-world experiences to explain how you can demonstrate IT’s value, and potentially find extra value you didn’t know your IT organization creates. They also show how to apply risk management to process improvement and avoid unintended consequences of process improvement programs. The text provides the understanding required to discover the processes necessary to: prioritize your organization’s IT activities. identify alternative measurement frameworks, and evaluate the best approaches to outsourcing.

Many IT organizations have successfully implemented the techniques described in this book to increase their business value. This work identifies the organizational and cultural obstacles you need to remove to get started along the same path.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca del autor

Michael D. S. Harris, David Herron, Stasia Iwanicki

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Auerbach Publications
Año de publicación
2008
Idioma
Inglés
ISBN 10 
1420064746
ISBN 13 
9781420064742
Encuadernación
Tapa dura
Número de edición
1
Número de páginas
292
Contacto del fabricante
Taylor and Francis, GPSR Taylor and Francis
gpsr@taylorandfrancis.com

Taylor & Francis Verlag GmbH, Kaufingerstraße 24
München
80331
Alemania