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Each chapter focuses on one context and the combination of factors included within that context - setting, situation, and circumstances. The text also highlights influences such as values, ethnicity, physical geography and attitudes, and then examines certain means of interaction, including body language, eye contact, and the exchange of words. Additional topics covered include the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.
James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methods at St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook and his research has appeared in many respected journals. He is the former editor of the Journal of Intercultural Communication Research and has served on the editorial boards of: Communication Studies; Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; Communication Quarterly.
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