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Dangerous Customer Service: Dangerously Great Customer Service...How to Achieve it and Maintain it - Tapa blanda
Sinopsis
Dangerous Customer Service is an essential guide for anyone who wants to ensure that their customer service meets (and at times exceeds) their customers' needs and expectations.
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Acerca del autor
Impact Innovation is a business agency that specialises in helping clients come up with new ideas for products and services. Their clients include the BBC, Cadbury, GlaxoSmithKilne, Habitat, John Lewis, the RAC, Unilever and Tesco. In 2004 they won the Management Consultancy Association's (MCA) Gold Award for Change Management as a result of their Tesco Projects.
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Imagen de archivo
Dangerous Customer Service
Publicado por
A & C Black Publishers Ltd, 2011
ISBN 10: 1408125021
ISBN 13: 9781408125021
Antiguo o usado
Paperback
Librería: AwesomeBooks, Wallingford, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. Dangerous Customer Service This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Nº de ref. del artículo: 7719-9781408125021
Comprar usado
EUR 4,27
Envío por EUR 4,82
Se envía de Reino Unido a Estados Unidos de America
Se envía de Reino Unido a Estados Unidos de America
Cantidad disponible: 1 disponibles
Imagen de archivo
Dangerous Customer Service
Publicado por
A & C Black Publishers Ltd 07/11/2011, 2011
ISBN 10: 1408125021
ISBN 13: 9781408125021
Antiguo o usado
Tapa blanda
Librería: Bahamut Media, Reading, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Nº de ref. del artículo: 6545-9781408125021
Comprar usado
EUR 4,27
Envío por EUR 8,17
Se envía de Reino Unido a Estados Unidos de America
Se envía de Reino Unido a Estados Unidos de America
Cantidad disponible: 1 disponibles