Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.
The Coward's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover:
Top performers face conflict head-on and come out on top. You are just a short read away from mastering this essential skill.
"Sinopsis" puede pertenecer a otra edición de este libro.
Tim Ursiny, PhD, is a success coach and the author of The Confidence Plan (Sourcebooks, 2005) and The Coward's Guide to Conflict (Sourcebooks, 2003). Gary DeMoss is the author
of Making the Client Connection (Dearborn, 2004) and The Financial Professional's Guide to Persuading 1 or 1,000.
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