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Treat Your Customers: Thirty Cash Cow Lessons on Service and Sales that I Learned at my Family's Dairy Queen Store - Tapa dura
Sinopsis
A successful corporate executive shares a series of winning strategies for enhancing sales, motivating employees, and promoting customer service that draws analogies between rules learned from working at his family's Dairy Queen franchise and such key lessons as "Know Your Customers," "Integrity is priceless," and "Know What You're Selling." 50,000 first printing.
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Acerca del autor
Bob Miglani has been working in a Fortune 500 Company for the last 13 years, where he has had positions of increasing responsibility leading into his current role as Senior Director of Public Affairs. A well respected leader in his field, he has been at the forefront of identifying and embracing new and emerging customers and developing innovative partnerships. He continues to serve a different type of customer in his spare time on the weekends and some holidays at his family's Dairy Queen restaurant which he has helped manage for over 20 years.
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Treat Your Customers: Thirty Cash Cow Lessons on Service and Sales that I Learned at my Family's Dairy Queen Store
Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Hardback. Condición: Good. Customer service is the cornerstone of every successful business. Corporate businessman Bob Miglani reveals his winning strategies for sales and service using anecdotes and analogies from working at his family's Dairy Queen store. Miglani cuts to the essence of what makes great customer service by sharing clear, concise techniques and guidelines for coping with angry customers, minimising stress and making customer service providers feel great about their jobs. A charming, educational how-to for real success in any customer-driven market. Nº de ref. del artículo: 00099027086
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Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Family's Dairy Queen Store
Publicado por
Hyperion (edition First Edition), 2006
ISBN 10: 1401301983
ISBN 13: 9781401301989
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Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Nº de ref. del artículo: 1401301983-11-1-29
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Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Family's Dairy Queen Store
Librería: Greenworld Books, Arlington, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Nº de ref. del artículo: GWV.1401301983.G
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Treat Your Customers : Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store
Publicado por
Grand Central Publishing, 2006
ISBN 10: 1401301983
ISBN 13: 9781401301989
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 2642231-6
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Treat Your Customers: Thirty Cash Cow Lessons on Service and Sales that I Learned at my Family's Dairy Queen Store
Librería: World of Books Inc, Montgomery, IL, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Hardback. Condición: Good. Customer service is the cornerstone of every successful business. Corporate businessman Bob Miglani reveals his winning strategies for sales and service using anecdotes and analogies from working at his family's Dairy Queen store. Miglani cuts to the essence of what makes great customer service by sharing clear, concise techniques and guidelines for coping with angry customers, minimising stress and making customer service providers feel great about their jobs. A charming, educational how-to for real success in any customer-driven market. Nº de ref. del artículo: CIN1401301983G
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Treat Your Customers: Thirty Lessons On Service and Sales That I
Librería: Hawking Books, Edgewood, TX, Estados Unidos de America
Calificación del vendedor: 4 de 5 estrellas
Condición: Like New. Like New. Clean, Tight and Neat. Five star seller - Buy with confidence! Nº de ref. del artículo: X1401301983X1
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Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Family's Dairy Queen Store
Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G1401301983I4N00
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Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Family's Dairy Queen Store
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
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Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G1401301983I4N00
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Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Family's Dairy Queen Store
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G1401301983I4N00
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Treat Your Customers: Thirty Lessons On Service and Sales That I Learned at My Family's Dairy Queen Store
Librería: HPB-Diamond, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
hardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_487473808
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