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Returns Management: Building a closed loop supply chain for a customer centric and circular economy - Tapa blanda

Bont, Stef De

 
9781367690899: Returns Management: Building a closed loop supply chain for a customer centric and circular economy
Tapa blanda
ISBN 10: 1367690897 ISBN 13: 9781367690899
Editorial: Blurb, 2016

Sinopsis

Companies that produce, sell and distribute products deal with customers that potentially might return a product during various phases of the customer journey. Dealing with these returns requires a well thought-out returns policy to manage customer expectations. It also requires a well-implemented returns management process to manage efficiency, accuracy and throughput time. The impact of an uncontrolled returns process can be large. It can impact both the relationship with the customer and the company’s financial results. The opportunities from a controlled returns process are large as well. A well-managed returns process can create value in different areas.

"Sinopsis" puede pertenecer a otra edición de este libro.

Reseña del editor

Companies that produce, sell and distribute products deal with customers that potentially might return a product during various phases of the customer journey. Dealing with these returns requires a well thought-out returns policy to manage customer expectations. It also requires a well-implemented returns management process to manage efficiency, accuracy and throughput time. The impact of an uncontrolled returns process can be large. It can impact both the relationship with the customer and the company's financial results. The opportunities from a controlled returns process are large as well. A well-managed returns process can create value in different areas.

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Blurb
Año de publicación
2016
Idioma
Inglés
ISBN 10 
1367690897
ISBN 13 
9781367690899
Encuadernación
Tapa blanda
Número de páginas
130
Contacto del fabricante
no disponible
Persona responsable
gpsr@libri.de
gpsr@libri.de

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