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Next-Generation Net Promoter®: How to Monetize a Net Promoter System® and Create Profitable Growth - Tapa blanda

Christensen, Jørgen Bo

 
9781365873898: Next-Generation Net Promoter®: How to Monetize a Net Promoter System® and Create Profitable Growth
Tapa blanda
ISBN 10: 1365873897 ISBN 13: 9781365873898
Editorial: Lulu.com, 2017

Sinopsis

Everything you ever needed to know about modern NPS® best practices—all in one place. Welcome to Next-Generation Net Promoter—the next great leap in the NPS narrative. Based on the data from our most recent benchmark survey, in this white paper you'll learn how to Measure, Act, Monetize and Grow your customer base and bottom line. Become your company's NPS thought leader: ✔ Learn how to best measure and act on customer feedback to raise retention and rescue detractors ✔ Tie revenue to your NPS program and measure the value of every last referral ✔ Grow retention, up-sells, cross-sells and referrals ✔ And much more!

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Reseña del editor

Everything you ever needed to know about modern NPS® best practices-all in one place. Welcome to Next-Generation Net Promoter-the next great leap in the NPS narrative. Based on the data from our most recent benchmark survey, in this white paper you'll learn how to Measure, Act, Monetize and Grow your customer base and bottom line. Become your company's NPS thought leader:

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Lulu.com
Año de publicación
2017
Idioma
Inglés
ISBN 10 
1365873897
ISBN 13 
9781365873898
Encuadernación
Tapa blanda
Número de páginas
44
Contacto del fabricante
no disponible
Persona responsable
HACHETTE LIVRE SA
https://www.hachette.fr/

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