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Close Calls: Managing Risk and Resilience in Airline Flight Safety - Tapa blanda

Macrae, C.

 
9781349306329: Close Calls: Managing Risk and Resilience in Airline Flight Safety

Sinopsis

Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.

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Acerca del autor

Carl Macrae is a social psychologist, Senior Research Fellow in the Centre for Patient Safety and Service Quality at Imperial College London, UK, and a Health Foundation Improvement Science Fellow.

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