Expert Systems and Expert Support Systems (Classic Reprint): The Next Challenge for Management: The Next Challenge for Management (Classic Reprint) - Tapa blanda

Sinopsis

Explore how expert systems and expert support systems change the way businesses solve hard problems. This book explains what these AI-based tools are, how they differ, and why they matter for management today. Learn practical ideas for matching system types to real‑world problems, and see how organizations use these technologies to capture expert know‑how and assist decision making.

The content covers the core concepts, including how expert systems use specialized knowledge and heuristic reasoning, and how expert support systems extend these ideas by focusing on people as problem solvers. It also introduces key building blocks like knowledge bases, inference engines, and common knowledge representations such as production rules, semantic nets, and frames. Real-world examples illustrate successful configurations, medical diagnoses, and engineering applications, plus a discussion of when to rely on humans vs. computers.

- Discover the differences between expert systems and expert support systems and when each is appropriate
- See how knowledge representation and inference drive problem solving in business contexts
- Learn about practical architectures, user interfaces, and explanation capabilities that help users trust and control the process
- Understand how organizations plan, pilot, and scale AI projects to gain competitive advantage

Ideal for managers, information systems professionals, and students seeking a clear, applied introduction to these technologies and their business value.

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