Groupware in Practice: An Interpretation of Work Experience; March 1990 (Classic Reprint) - Tapa blanda

Sinopsis

Excerpt from Groupware in Practice: An Interpretation of Work Experience; March 1990

Observers have identified a potential for major improvements in organizational productivity made possible through the use of personal computers serving as a means to link people into task-oriented teams. The study we conducted, given in overview form here, offers an early examination of how people are using personal computers for such electronic exchanges via networking. Our interviews of 223 people who were using several groupware systems in a sample of 25 enterprises indicate how they employ these software tools to support their group work.

We conclude that complex interactions of social and technical factors affect the use of groupware systems in organizations. We outline issues which both the developers of systems and the managers implementing groupware systems must understand in order to facilitate the design, introduction, and use of these systems.

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