Creating Organizational Memory (Classic Reprint): Systematic, Management and Internal Communication, in Manufacturing Firms, 1880-1920: Systematic, ... Firms, 1880-1920 (Classic Reprint) - Tapa blanda

Yates, Joanne

 
9781332256808: Creating Organizational Memory (Classic Reprint): Systematic, Management and Internal Communication, in Manufacturing Firms, 1880-1920: Systematic, ... Firms, 1880-1920 (Classic Reprint)

Sinopsis

Explore how early 20th‑century factories built lasting knowledge from daily work. This concise study traces how manufacturing firms moved from relying on individual memory to creating durable organizational memory. It shows how policies, procedures, and internal reports were captured, stored, and used to boost efficiency and control.

From filing systems to centralized records centers, the book explains the shift to scrupulous documentation. It highlights how vertical filing and accessible archives transformed internal communication, reduced friction, and enabled data‑driven decisions across plants and departments.



Through examples from firms like Du Pont, Scovill, and Repauno, you’ll see how memory moved from people to files, how operational data became a strategic resource, and how reporting routines supported comparisons, accountability, and continuous improvement.




  • How early records centers and filing systems created a durable store of knowledge.

  • The move from personal memory to organizational memory across management levels.

  • Examples of friction, documentation, and how memory was used to resolve conflicts.

  • The shift to vertical filing and centralized reporting to guide operations.



Ideal for readers of business history and organizational science who want concrete examples of how memory and communication evolved in American manufacturing.

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Reseña del editor

Excerpt from Creating Organizational Memory: Systematic, Management and Internal Communication, in Manufacturing Firms, 1880-1920

Of considerable importance in every large organization is the interdepartment correspondence the notes from one department head to another. Every department head finds it necessary at times to request information from other departments. Even with an intercommunicating telephone system with which every large office and plant should be equipped, many of these requests are of a nature that, to guard against-misunderstandings, demand written communications 4.

About the Publisher

Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com

This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.

Reseña del editor

Excerpt from Creating Organizational Memory: Systematic, Management and Internal Communication, in Manufacturing Firms, 1880-1920

Organizational memory has existed as long as organizations have. Knowledge of a firm's past has always been embodied in its traditions, operating routines, records, and individuals. But the nature, form, and extent of organizational memory in business enterprises in America changed radically in the late nineteenth and early twentieth centuries, driven by the emergence of the systematic management philosophy. One of its major tenets was the need to transcend individual memory in favor of organizational memory, especially in matters of internal management. Under the influence of this philosophy, managers established formal communication systems in part as a vehicle or repository for corporate memory. The communication system came to serve as an embodiment of organizational memory and evolved in ways designed to facilitate the systematic use of the past to serve the present. This paper uses both published and archival materials from the late nineteenth and early twentieth century to trace the evolution of the internal communication system as an embodiment of organizational memory.

Organizational memory in American firms before the mid-nineteenth century was a matter of individual knowledge and memory, simple routines, and limited records (primarily of transactions involving external parties). Most firms were managed by their owners, who carried most of the knowledge of business methods and past successes and failures in their own heads. These owner/managers were often aided by skilled artisans or foremen, who in turn carried most of the knowledge of technical methods in their heads and hands.

About the Publisher

Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com

This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.

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