SUPPORTING WINDOWS 8 is an essential resource for current and aspiring PC repair technicians who need to know up-to-date information on how to support the latest Windows operating systems.This Microsoft (R) Windows (R) 8 supplement is designed to use in conjunction with A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, Eighth Edition, or A+ GUIDE TO SOFTWARE, Sixth Edition. Wide-ranging and highly practical, the text provides thorough coverage of the differences between Windows 8, 7, and Vista; how to install and maintain Windows 8; and tools for troubleshooting network connections. The text also examines security tools and techniques relevant to Windows 8 and explains how to troubleshoot startup errors and slowdowns. Labs for each chapter focus on support tools and techniques for Windows 8 that differ from 7 and Vista.
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Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.
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