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Technologies of Consumer Labor: A History of Self-Service (Routledge Research in Cultural and Media Studies) - Tapa blanda

Libro 65 de 95: Routledge Research in Cultural and Media Studies

Palm, Michael

 
9781138186477: Technologies of Consumer Labor: A History of Self-Service (Routledge Research in Cultural and Media Studies)
Tapa blanda
ISBN 10: 1138186473 ISBN 13: 9781138186477
Editorial: Routledge, 2016

Sinopsis

This book documents and examines the history of technology used by consumers to serve oneself. The telephone’s development as a self-service technology functions as the narrative spine, beginning with the advent of rotary dialing eliminating most operator services and transforming every local connection into an instance of self-service. Today, nearly a century later, consumers manipulate 0-9 keypads on a plethora of digital machines. Throughout the book Palm employs a combination of historical, political-economic and cultural analysis to describe how the telephone keypad was absorbed into business models across media, retail and financial industries, as the interface on everyday machines including the ATM, cell phone and debit card reader. He argues that the naturalization of self-service telephony shaped consumers’ attitudes and expectations about digital technology.

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Acerca del autor

Michael Palm is Assistant Professor of Media and Technology Studies in the Department of Communication Studies at University of North Carolina at Chapel Hill, USA

"Sobre este título" puede pertenecer a otra edición de este libro.

Editorial
Routledge
Año de publicación
2016
Idioma
Inglés
ISBN 10 
1138186473
ISBN 13 
9781138186477
Encuadernación
Tapa blanda
Número de edición
1
Número de páginas
186
Contacto del fabricante
Taylor and Francis, GPSR Taylor and Francis
gpsr@taylorandfrancis.com

Taylor & Francis Verlag GmbH, Kaufingerstraße 24
München
80331
Alemania