Artículos relacionados a Service Operations Management: A Strategic Perspective

Service Operations Management: A Strategic Perspective - Tapa blanda

McManus, John

 
9781137609243: Service Operations Management: A Strategic Perspective

Sinopsis

This engaging textbook explores the challenges and complexities of managing operations in a service industry setting. It considers key concepts from strategy and operations management from a global services perspective, integrating traditional theory with cutting-edge contemporary examples.

"Sinopsis" puede pertenecer a otra edición de este libro.

Acerca de los autores

John McManus is a strategist, researcher, author, advisor, speaker and teacher.

Mats Winroth is a Professor of Technology Management and Economics at Chalmers University of Technology, Sweden.

Jannis Angelis is a Docent in Operations Strategy in the Department of Industrial Economics and Management at KTH Royal Institute of Technology, Sweden.

"Sobre este título" puede pertenecer a otra edición de este libro.